Get in touch
For styling, orders, or anything else — we'd love to hear from you.
Contact Us
- Email: info@vimeandco.com
- Call
- Hours: Mon-Fri 9:00AM - 5:00PM
FAQ
any questions? we’re here to help.
what are your shipping and delivery options?
We offer nationwide delivery across South Africa. Orders are typically processed within 1–3 business days and delivered within 2–7 business days, depending on your location. Once your order has been dispatched, you will receive tracking details via email.
what is your return and exchange policy?
We accept returns and exchanges within 7 days of delivery for eligible items that are unworn, unused, and in their original condition with tags attached. If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and we’ll gladly assist.
how do I find my size?
We recommend referring to our Size Guide available on each product page. If you’re between sizes or need personalised advice, please contact our team and we’ll help you find the perfect fit. Our goal is to ensure every piece feels as beautiful as it looks.